Thursday, July 17, 2014

Chilean Army & Air Force Mutual Aid Association Controls Life Cycle with AuraPortal

In the first stage of implementation, the Chilean Army & Air Force Mutual Aid Association has developed its website entirely with the Content Management module of the AuraPortal BPM Software.

Woburn, MA, July 17 2014 – AURA (, a global provider of Business Process Management (BPM) software, has announced that the Chilean Army & Air Force Mutual Aid Association has commenced implementation of the AuraPortal platform which, thanks to its holistic configuration, includes all the necessary tools to manage the processes of any organization.

AuraPortal has been distinguished with great advantage over its competitors by Ovum in its Decision Matrix report and by other renowned analyst firms.

The implementation is being conducted by CVTeam, a Chilean consulting firm with extensive experience in the Bank and Insurance industry, and AuraPortal partner in the area.

After defining the scope of the project, CVTeam based the AuraPortal BPM implementation strategy on the creation and implementation of elements that will undergo continuous improvement, thus accelerating change.

In this context, they began with the development of the corporate website which has been developed entirely with the AuraPortal Content Management module, optimizing the different stages of the content life cycle:
- Creation and/or Capture
- Storage
- Security
- Flow and Access
- Publication
- Version Control
- Recovery
- Distribution
- Preservation
- Expiry
- Destruction of Contents

In AuraPortal these actions are not dealt with independently; AuraPortal transforms them into actions flowing through the processes so that any queries, purchases, claims, requests, etc. that are generated over the corporate website, will automatically trigger the corresponding Resolution Processes, ensuring management optimization.

The implementation of the following areas is planned for the next stages of the project:
- Operational Risk Process
- Complaints and Claims Process
- Intranet
- Document Management

The Army and Air Force Mutual Aid Association started its activities under the protection of the legal personality of the Military Club of Chile, on June 12, 1917.

It is a private nonprofit corporation, aimed at conducting insurance and reinsurance operations and issuing compulsory life insurance and other similar policies to army and air force members. It pursues a policy of mutual aid, of well-being and of social welfare for policyholders by offering additional benefits to the coverage provided in the policies.

About AURA (
AURA is a global BPM (Business Process Management) software provider delivering a solution that creates, without the need of IT programming, Business Process Workflow Execution Models. AuraPortal is 100% Web-based, and is complementary to existing ERP and CRM systems.

AURA has a presence in 40 countries with more than 300 customers including, among others: Walmart, Toyota, General Motors, Pemex (Petroleos Mexicanos), Carrefour, ArcelorMittal, PepsiCo, Coca-Cola, Danone, INCAE, Kimberly-Clark, Yamaha, Royal KPN, Bristol-Myers Squibb, etc., as well as many Government Agencies and Departments in several countries. All of these customers benefit from maintenance contracts.

It is headquartered in Europe and has an executive branch in North America (Florida). It also has offices in several countries and a vast network of partners who locally attend customers throughout the world.

Cristina Siscar
400 Trade Center
Woburn, MA 01801-7472

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